This Privacy Policy governs the manner in which Patient Funding Alternatives LLC. (“PFA,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“users” or “you”) of our websites and applications (collectively “platform”). This Privacy Policy applies to all products and services included in them.

1. Information We Collect

We may collect personal identification information from users in a variety of ways, including, but not limited to name, email address, phone number, and other relevant information.‍

2. How We Use Collected Information

PFA may collect and use users’ personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our platform.
• To improve our platform: We continually strive to improve our platform offerings based on the information and feedback we receive from you.
• To send periodic emails: We may use the email address provided to send user information and updates pertaining to their requests. It may also be used to respond to their inquiries, questions, and/or other requests.
• To communicate with patients and caregivers: If opted in, mobile numbers are used for communication with the assigned Patient Funding Alternatives specialist. This method is only used after a signed consent and opt-in form has been submitted. Numbers are not automatically enrolled. Individuals may opt-out of communications at any time by replying STOP. Additional assistance can be requested by replying HELP.

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3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our platform.

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4. Sharing Your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding site visitors for analytics purposes.

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5. Third-Party Websites

Users may find advertising or other content on our platform that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our platform. Browsing and interaction on any other website, including websites that have a link to our platform, are subject to that website’s own terms and policies.

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6. Changes to This Privacy Policy

PFA has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

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7. Your Acceptance of These Terms

By using our platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our platform. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

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8. Contacting Us

If you have any questions about this Privacy Policy, or any part of our platform, please contact us at:

Patient Funding Alternatives LLC.
599 North Ave,
Wakefield, Massachusetts
01880, USA

Email: info@insidepfa.com